About Webinar

Harvard Business Review Analytic Services latest briefing paper, Amplifying Performance with an Asset-Centric Approach to Digital Transformation, provides an asset centric game plan for manufacturing organizations. To be successful organizations must:

1. Establish an asset-centric mindset in their service organizations 

2. Leverage asset and service data to break down organizational silos to deliver customer outcomes

Ron Salvador, PTC’s General Manager of Service Lifecycle Management, and Aly Pinder, Research Vice President of Aftermarket Services Strategies at IDC, as they have a lively discussion about the findings in the Harvard Business Review Analytic Services paper and highlight the increased relevance and impact of service. 

This webinar explores:

• A new definition of service that revolves around the asset

• Service’s impact as a growth engine for your organization

• Service’s role in strengthening digital transformation by enabling the digital thread.

Learn more about the digital evolution in service lifecycle management.